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SA ID ...

If you are older than 16 and a South African citizen, you need your green bar-coded Identity Document (ID) to identify yourself during routine transactions such a visit to the bank and at special occasions such as national elections.
You can apply for a re-issue of your ID if:

  • Your ID has been lost, damaged or stolen,
  • Your status as a citizen has changed or you have lived abroad for some years but previously held an ID,
  • You need to change your particulars,
  • You are a woman who has recently gotten married or divorced,
  • Or you are an immigrant with permanent residence.

Would you like to be able to apply for this important document conveniently, without taking time out of your day to stand in a queue?

Call Don’t Q and for a nominal service fee, a Don’t Q representative will make sure you have gathered the correct documentation, take you to the relevant Home Affairs office and ensure that you are first in line. We will also assist to collect your ID.
All you need to provide us with is:

  • If a new application:
    • A completed Application for Identity Document (BI-9) form,
    • And two identical photos of you taken recently.
  • If a re-issue:
    • A completed Application for Re-issue of Identity Document (BI-10) form,
    • A completed Application for Identity Document (BI-9) form,
    • Two identical photos of you taken recently,.

The Department of Home Affairs will take approximately 2 months to process the application and issue you with a green bar-coded ID.

Login to take advantage of this service.